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Privacy Policy for Asha Scribe Extension

April 13, 2025

Thank you for using Asha Scribe Extension. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Chrome extension.

By installing or using the Extension, you agree to the practices described in this policy.

Thank you for using Asha Scribe Extension. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Chrome extension.

By installing or using the Extension, you agree to the practices described in this policy.

1. Overview

This Extension allows you to:

Record audio from your browser tab and microphone simultaneously
Transmit this audio to our backend for transcription
View and manage transcripts in a secure portal
Store both audio recordings and transcripts for future reference

We are committed to protecting your privacy and handling your data transparently and securely.

This Extension allows you to:

Record audio from your browser tab and microphone simultaneously
Transmit this audio to our backend for transcription
View and manage transcripts in a secure portal
Store both audio recordings and transcripts for future reference

We are committed to protecting your privacy and handling your data transparently and securely.

2. Data Collection and Usage

2.1 Audio Streams

When you initiate a recording, the Extension accesses:

Microphone input
Audio from the active browser tab

This audio is captured in real-time and securely transmitted to our backend server.

2.2 Audio Storage

The raw or processed audio recordings are stored on our secure servers or cloud storage. These recordings are retained to:

Allow playback or download later from the user portal
Provide a reference to verify or regenerate transcripts
Enable audit trails or compliance logs if required

2.3 Transcripts

We use automated speech recognition (ASR) to convert audio into text-based transcripts, which are also stored and made available via your portal.

2.1 Audio Streams

When you initiate a recording, the Extension accesses:

Microphone input
Audio from the active browser tab

This audio is captured in real-time and securely transmitted to our backend server.

2.2 Audio Storage

The raw or processed audio recordings are stored on our secure servers or cloud storage. These recordings are retained to:

Allow playback or download later from the user portal
Provide a reference to verify or regenerate transcripts
Enable audit trails or compliance logs if required

2.3 Transcripts

We use automated speech recognition (ASR) to convert audio into text-based transcripts, which are also stored and made available via your portal.

3. How We Use Your Data

We use the audio and transcript data to:

Provide real-time or near-real-time transcription
Allow users to review, search, and download past sessions
Enable playback of original recordings
Improve transcription accuracy (with opt-in anonymized data)

We do not use this data for advertising or unrelated analytics.

We use the audio and transcript data to:

Provide real-time or near-real-time transcription
Allow users to review, search, and download past sessions
Enable playback of original recordings
Improve transcription accuracy (with opt-in anonymized data)

We do not use this data for advertising or unrelated analytics.

4. Data Storage and Retention

4.1 Audio Files

Audio recordings are securely stored in our backend infrastructure or trusted cloud providers (e.g., AWS, GCP) with access controls. These recordings:

Are associated with your user or organization account
Remain accessible in your portal until deleted manually or by retention policy
May be encrypted at rest depending on your storage tier

4.2 Transcripts

Transcripts are stored in our database and:

Are tied to each recorded session
Can be searched, reviewed, or exported
May be retained indefinitely or until deleted

You can request deletion of transcripts and recordings at any time.

4.1 Audio Files

Audio recordings are securely stored in our backend infrastructure or trusted cloud providers (e.g., AWS, GCP) with access controls. These recordings:

Are associated with your user or organization account
Remain accessible in your portal until deleted manually or by retention policy
May be encrypted at rest depending on your storage tier

4.2 Transcripts

Transcripts are stored in our database and:

Are tied to each recorded session
Can be searched, reviewed, or exported
May be retained indefinitely or until deleted

You can request deletion of transcripts and recordings at any time.

5. Security Measures

We implement technical and organizational measures to protect your data:

Encryption in transit (TLS) and at rest (where supported)
Authentication and role-based access control in our portals
Audit logging to track access and changes
Regular security reviews of our storage systems

We only partner with subprocessors and storage vendors that meet strict security and compliance standards.

We implement technical and organizational measures to protect your data:

Encryption in transit (TLS) and at rest (where supported)
Authentication and role-based access control in our portals
Audit logging to track access and changes
Regular security reviews of our storage systems

We only partner with subprocessors and storage vendors that meet strict security and compliance standards.

6. Data Sharing

We do not sell, rent, or trade your data. We may share data only in the following cases:

With your authorized team members (based on portal permissions)
With subprocessors (e.g., transcription engines or storage providers) under contractual privacy agreements
When required by law, subpoena, or legal process

We do not sell, rent, or trade your data. We may share data only in the following cases:

With your authorized team members (based on portal permissions)
With subprocessors (e.g., transcription engines or storage providers) under contractual privacy agreements
When required by law, subpoena, or legal process

7. User Rights & Controls

You have full control over your data:

View and download your transcripts and audio recordings
Request permanent deletion of any session or all stored data
Revoke microphone permissions via your browser
Contact us to export or delete your data upon request

Please email us for any data-related requests.

You have full control over your data:

View and download your transcripts and audio recordings
Request permanent deletion of any session or all stored data
Revoke microphone permissions via your browser
Contact us to export or delete your data upon request

Please email us for any data-related requests.

8. Children’s Privacy

This Extension is not designed for or directed toward children under the age of 13. We do not knowingly collect data from anyone under 13.

9. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in the Extension’s functionality, security practices, or legal requirements.

When changes are made:

The updated version will be published on the Chrome Web Store and/or our website.
The "Effective Date" at the top will be updated.
For significant changes, we may notify users via update notes or a changelog.

We encourage users to periodically review this policy.

We may occasionally update this Privacy Policy to reflect changes in the Extension’s functionality, security practices, or legal requirements.

When changes are made:

The updated version will be published on the Chrome Web Store and/or our website.
The "Effective Date" at the top will be updated.
For significant changes, we may notify users via update notes or a changelog.

We encourage users to periodically review this policy.

10. Contact Information

If you have questions, concerns, or feedback about this Privacy Policy or the Extension, please contact us at:

📧 privacy@asha.health
Subject line: Privacy Policy Inquiry – Asha Scribe Extension

If you have questions, concerns, or feedback about this Privacy Policy or the Extension, please contact us at:

📧 privacy@asha.health
Subject line: Privacy Policy Inquiry – Asha Scribe Extension

11. Your Consent

By using the Extension and its associated services, you consent to:

The capture and storage of your microphone and browser tab audio
The transcription and storage of your audio recordings
The secure processing and use of these materials within our platform

You may withdraw consent at any time by uninstalling the Extension and requesting data deletion.

By using the Extension and its associated services, you consent to:

The capture and storage of your microphone and browser tab audio
The transcription and storage of your audio recordings
The secure processing and use of these materials within our platform

You may withdraw consent at any time by uninstalling the Extension and requesting data deletion.

founders@asha.health